Application Technical Support

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Grow Your Team

We know how to meet your business needs


Top Software Talents

Dedicated for your software project's requirements

Efficiency Is Our Strength

RMGS offers a range of product support services to enable independent software vendors to focus on customer satisfaction while reducing the cost of support and making it more widely available. Support can become a competitive strength for an ISV by outsourcing it to a partner like RMGS.

An Extension To Your Team

Our support specialists will work as an extension of a product company’s support department during their regular and off hours to provide extended and/or continuous 24/7 support. RMGS qualified professionals will ensure our client’s Service Level Agreements (SLA) for support are met through periodic monitoring and progress reviews.

Our Services Include

  • Toll-free telephonic support
  • Early support and maintenance planning
  • System integration and migration
  • Remote and on-site support
  • Reactive and proactive support
  • Response-time driven support
  • Troubleshooting and continuing maintenance support

Ultimate Successful Support

  • Talented and experienced engineers who are professional, easy to work with and strong communicators.
  • Utilize a comprehensive set of tools covering all stages of application support and maintenance, configured and integrated with our clients’ tools.
  • Follow reliable processes, policies and procedures so that resources can be added smoothly, requests, incidents, and tasks can all be performed and tracked closely, and key metrics/SLAs can be continuously monitored and refined.

Technical Support Expertise

 Impossible is not an option!

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Inquires ... Call us!!

Our representatives are ready to answer your questions. Just give us a call on +1877-333-8750 / +971-561-2879-02..

Meet Our Experts

Schedule a meeting with one of our software product managers and senior software engineers to assess your needs and share your thoughts and requirements.

Hire Now!

Without any commitment or obligations and with total risk-free procedures check the profiles of your candidates and hire the best of your choice.